Except where noted otherwise, Country Casual furniture is shipped flat-packed. See assembly details
. Items ordered together may not ship together. Expedite services are available; call customer service at 800-289-8325 for details. STANDARD DELIVERY:
Items are shipped via UPS or FedEx to your front door whenever possible. Larger items and larger orders are shipped via motor freight. Deliveries are daytime hours, Monday-Friday, require an adult signature, and delivered to the garage or door whenever possible. WHITE GLOVE DELIVERY:
White Glove shipments are delivered by a two-man team, unpacked, assembled, placed as directed, and packing materials are removed. Deliveries are by appointment; Monday – Friday. Service is available to certain metropolitan areas. See more: Shipping and Delivery »
Your satisfaction with our products is of utmost importance to us. We warrant to the original purchaser that our furniture and all its parts and components are free of material and workmanship defects for three years from the date of purchase; brass plaques, fabric, and furniture covers, one year. See more: Our Guarantee » RETURNS
If you are not completely satisfied with your purchase, return the item for exchange or refund within 30 days from date of purchase. Please call for a return authorization number (returns cannot be accepted without this number). For further assistance, please call a furniture specialist at 800-289-8325 or Contact Us
for prompt service.